Medtotes Private Limited, a company incorporated in India with its registered address at PS Heights, Plot# A-28/1/11B/B, Road# 15, Industrial Development Area, Nacharam, Secunderabad, Telangana 500076, herein referred to as "Medtotes,” manage and operate the www.medtotes.com website and the Medtotes mobile application, collectively referred as the "Platform." Medtotes is committed to safeguard the privacy and security of personal data of the patients/Users, in strict adherence to applicable laws.
Terms Acceptance: Users accept the Terms and Conditions and Privacy Policy by using the Platform (includes website and mobile app), agrees to collect, store, handle, and transfer of User’s information.
Information Handling: User accepts that the Privacy Policy governs the collection, use, disclosure, processing, transfer, and storage of user information on the Platform upon visiting, browsing, accessing, making purchases, rendering of services.
Limited Usage User information will be utilized exclusively as explicitly outlined in the Privacy Policy, and no alternative methods of utilization shall be employed.
Capitalized Terms Terms with initial capitalization, not defined in the Privacy Policy, will have meanings as provided in the Terms and Conditions.
Information Categories This Privacy Policy specifies the classifications of information acquired from Users, inclusive of Personal Information and Sensitive Personal Data or Information, as explicitly defined herein below.
Disclosure and Transfer This Privacy Policy outlines the conditions that regulate the sharing or transmission of information to the Service Providers. Such instances involve Medtotes sharing or conveying user data to external entities. The disclosure and transfer of information are subject to predetermined circumstances, ensuring transparency and compliance with established privacy protocols.
Revoking Consent User is always free to withdraw agreement regarding the collection and use of User’s information, including Personal Information and Confidential Personal Data or Information. Please be aware that if User decide to revoke their consent, it may impact on Medtotes ability to provide appropriate service to the User.
Limiting Information Usage If User opt to restrict Medtotes usage of User’s personal information, please be aware that, as per Medtotes Privacy Policy, Medtotes will continue utilizing the data collected before User decision to limit its use.
User Consent for Privacy Policy By using Platform, User agree and consent to the terms outlined in Medtotes Privacy Policy. It is advised to read the policy regularly for any updates or changes. If User disagree with any part of the policy, Medtotes recommend refraining from using Medtotes services. User’s continued use of the platform implies acceptance of the privacy terms.
User may be requested to provide information when user visit, access, utilize, or browse the “Platform". Medtotes reserve the right to share and use this information in accordance with the Privacy Policy and the applicable laws. Additionally, this information may be combined with other data to enhance and improve Medtotes products, services, content and advertising.
User commit to give information that is true, correct, up to date, and accurate. User may access, modify, update information in part or in whole on the Platform.
Medtotes may collect details about User, such as User name, address, phone number, email, and contact preferences. Additionally, Medtotes may collect information, like User’s full name, contact numbers, address, email, gender, and date of birth, which, when combined with other available data, could help in identifying the User (referred to as "Personal Information").
Medtotes may additionally collect, receive, process, or retain sensitive personal data or information, which may include, but is not limited to
This is referred to collectively as "Sensitive Personal Data or Information”.
The Platform is not intended for age of 18(eighteen) years or below who may be referred as “Minors”. Medtotes does not intentionally collect Personal Information from individuals under the age of 18 (eighteen), commonly referred to as minors.
If Medtotes is made aware of the acquisition of Personal Information from an individual under the age of 18 (eighteen), efforts will be made to promptly delete such information.
If a parent or guardian discovers that their minor child has provided information on the Platform without permission, we encourage them to contact Medtotes promptly to facilitate the deletion of such information from the platform
Medtotes is not liable for any harm or injury experienced to an individual under the age of 18 (eighteen) who use the services in violation of the Privacy Policy and Terms.
Medtotes may collect, utilize, or process your personal information, including sensitive personal data or information, for the following purposes:
All the data is utilized within the limitations of applicable laws only.
Disclosure to Service Provider: Medtotes may disclose user information to registered Service Providers for the purpose of rendering of the services through the Platform.
User Consent to Communication Users provide consent for their information to be communicated with Service Providers through Platform usage. Medtotes makes every effort to ensure Service Providers adhere to confidentiality obligations and industry standards for information use, maintenance, and security.
Legal Obligations and Safeguarding Rights: Medtotes reserves the right to disclose user information when compelled by law or judicial decision, or when necessary to safeguard Medtotes or other users’ rights, prevent harm, and counteract fraud and credit risk.
Business Transfer: Medtotes may also disclose or transfer User information to a third party as part of a reorganization, asset sale, division, or transfer of a portion or the entirety of us. We will guarantee that any third party to whom we transfer or sell our assets has suitable confidentiality and security procedures in place to manage Users Personal Information, at least as protective as those specified in this Privacy Policy. Also, Users will be provided the opportunity to opt out if the new entity's management significantly deviates from this Privacy Policy.
Liability Disclaimer: Medtotes shall not be held liable for the actions or inactions of the Service Provider and any transactions between the Service Provider and users. Medtotes is not obligated to arbitrate or settle any issues or disagreements that may arise between the user and Service Providers in the course of their transactions.
Security Caution While Medtotes implements security measures, users are requested to exercise caution when providing Personal Information due to the Internet's vulnerability to security breaches.
Legal Compliance: Medtotes affirms its compliance with all data protection and privacy laws in India, as may be applicable in regulating the operation and usage of the platform.
Medtotes prioritize the security of User data and have implemented certain measures to safeguard user’s information. Here are the key aspects of Medtotes data security:
Encryption Protocols: Medtotes have implemented security policies and technical measures, like firewalls and Transport Layer Security, as required by applicable law, to keep User personal information safe from unauthorized access or disclosure. Medtotes safeguards User’s information when User submit on the platform.
Also, Medtotes commits to following globally recognized standards and industry practices, in compliance with applicable laws and regulations.
Access Controls: User’s information is stored on secure networks and is only accessible to a small number of authorized individuals who have access privileges to such systems or otherwise require such information for the purposes specified in this Privacy Policy. These authorized individuals are also required to keep such information confidential.
Regular Security Audits : Medtotes conduct regular security audits and assessments to identify and address potential vulnerabilities. This proactive approach ensures continuous monitoring and enhancement of our security measures.
Data Backups : Regular backups of user data are performed to prevent data loss. These backups are securely stored and can be restored in the event of unforeseen circumstances.
Security Compliance : Medtotes adhere to relevant data protection and privacy regulations, ensuring that Medtotes security practices comply with industry standards and legal requirements.
Medtotes automatically collects certain information about User’s online activity when the User access Platform, which includes details like the website User came from, the websites User go to after leaving Platform, User’s computer's IP address, the type of web browser User is using, and User’s email usage patterns. Medtotes use this data to understand general user trends and improve Medtotes services.
Medtotes don't share User’s IP address or personally identifiable information with Service Provider without User’s consent, except when necessary to provide services to the user and as required by law. Medtotes may/may not share general results, shown in a way that doesn't point to specific users, with advertisers, sponsors, investors, strategic partners, and others to support the expansion of Medtotes services and business.
The amount of information transferred to Medtotes depends on User’s web browser settings. If User wants to know what information is being sent to Medtotes, User can check their browser settings.
The Platform stores some data via temporary cookies. Medtotes don't keep any personal data in the cookies. Medtotes and Service Providers may use it for technical administration of the Website, user administration, research, development, and other purposes. This information does not personally identify the User as an individual.
Users have the ability to configure their web browsers to disable or delete cookies, a choice that may impact, degrade, or restrict access to certain sections of the website if the user opts to disable cookies on their computer or mobile device. In the event that the user chooses to disable cookies, they can still utilize the platform, but access to certain features may be restricted.
Medtotes may allow other businesses or organizations, including advertising technology vendors, advertising agencies, and Service Providers, to show ads to users. Some ads displayed may match a general profile, and Medtotes doesn't use personal information for targeted ads. These external sites may independently use cookies, collect data, or request personal information. Medtotes is not liable for any actions, data collection, or requests for personal information carried out by these external sites.
However, Medtotes may allow its authorized Service Providers to place or recognize a unique cookie on user’s browser to display ads or enhance Medtotes services to its Users.
For the administration of services, research and development, training, business intelligence, business development, or user administration, Medtotes may store records of all interactions, including voice conversations, non-voice online chats, and emails sent to and received from Users. When required by law or in order to offer or facilitate the services to the User, Medtotes may disclose such call records, emails, any communication with Service Providers.
Service Providers working with Medtotes cannot advertise or send promotional emails to Users. You have the option to stop non-essential communications by clicking 'unsubscribe' in emails or contacting us at +91-70754 90607 or support@medtotes.com. Medtotes will notify User before any membership restrictions.
User may also delete their account on the Platform by requesting Medtotes through email and also by a link provided by Medtotes.
Unless a longer retention time is needed or permitted by the relevant law, we will only keep your information and any data as long as it takes to achieve the goals mentioned in this Privacy Policy.
Medtotes reserves the right to update its Privacy Policy, and the last update date will be provided. Users will be promptly notified of any significant changes to the policy.
If User have any concerns or grievances regarding this Privacy Policy or the Platform, please feel free to contact our Grievance Officer at the following email address: grievance.officer@medtotes.com
Medtotes makes diligent efforts to securely transmit and store all information provided by the User in a protected operating environment that is not accessible to the public. However, it is important for the User to acknowledge that achieving absolute security is inherently challenging. Medtotes cannot guarantee complete immunity from unintended disclosures or potential security breaches, although all provided information is treated with the utmost care.
The User acknowledges that Medtotes is not liable for any violations of privacy or the actions of any Service Provider who receives the User's Personal Information. Additionally, Medtotes disclaims responsibility for events beyond its reasonable control, including but not limited to acts of government, computer hacking, unauthorized access to computer data and storage devices, computer malfunctions, and violations of privacy and confidentiality.
By utilizing Medtotes' services, the User accepts and understands the limitations of security measures and agrees to hold Medtotes harmless for any such events or circumstances
This Privacy Policy is in compliance with laws governing the operation and usage of the Platform, but not limited to:
Any disputes arising from this Privacy Policy fall under the exclusive jurisdiction of the courts in Telangana, Hyderabad.
If a particular provision is deemed invalid, unenforceable, or contrary to the law, the doctrine of severability allows that specific provision to be separated or "severed" from the rest of the document. The remaining valid provisions can still be upheld, ensuring that the overall agreement remains in force to the extent possible.
The feedback system activates after the service is completed for the User, and the received feedback may be displayed/Published on the Platform. Users should be aware that this feedback might be utilized for promotions, business growth, and operational enhancements. Users, by submitting testimonials or reviews, agree to let Medtotes use, modify, and publish the feedback.
If you have any questions, concerns, or requests regarding this Privacy Policy or the treatment of your personal information, please feel free to contact us at:
Email: support@medtotes.com
Phone: +91-70754 90607
Medtotes is committed to respond promptly and address any inquiries that User may have regarding the privacy and security of User data. Additionally, please make sure to check Medtotes Platform for any updates or changes to Medtotes Privacy Policy.
Copyright © 2024 Medtotes Pvt Ltd, All Rights Reserved.
